Customer reviews of True Alfa Italian Sports & Prestige Specialist

By Alan S on 03 February 2019 | Verified purchase

I’ve been very pleased with the experience I have had when purchasing my car From True Alfa! Especially the aftercare, any issues that arose were dealt with swiftly and professionally. Buy with confidence.

Reply from True Alfa Italian Sports & Prestige Specialist on 09/02/19

Hi Alan, Thanks for my 5 stars and taking time to leave me a review. Your lovely Alfa GT with a great service history new brake disc/pads, usual comprehensive service including the cambelt and water pump one of the best GT's i have driven. We encountered a few niggles after your purchase a few weeks in but with you being local i was more than happy to come and collect the Alfa to rectify the issues that arose, after a couple of lamba sensors we discovered a split in the air induction pipe, so purchased a brand new one from the maindealer which cured the issue and has been fantastic since, all taken care of by myself and the RAC warranty. I have always prided myself on my customer service and though i don't get many issues with the Alfa's i sell it nice to know i have the experience to solve any that might arise. As you are aware i am always on the end of a phone,txt or email should help or information be needed anytime after sale. All the best Matthew and of course Happy Alfa.

By Philip H on 02 February 2019 | Verified purchase

great chap very helpful the car runs and drives as described great little car

Reply from True Alfa Italian Sports & Prestige Specialist on 09/02/19

Hi Phil, Thanks for taking the time to leave me a review and 5 stars much appreciated. A retro classic Astra i took in part exchange with very low mileage sold at the right price to the right family. Glad it fits the bill for your wife and happy to sell a vehicle locally with my usual RAC warranty and Breakdown cover peace of mind on a budget runner for the future. Great to meet you and your family if you need me in the future or fancy a brew just give me a call. All the best Matthew True Alfa

By Jonny S on 10 December 2018 | Verified purchase

A great guy to deal with. Really knows his Alfa Romeos, and bought with peace of mind knowing I had 12month MOT and warranty. No issues with car, just a pleasure to drive. Very happy with my purchase.

Reply from True Alfa Italian Sports & Prestige Specialist on 15/12/18

Hi Jonny , Thanks for your 5 star review and kind words. It was a lovely 159 sportwagon with a great service history and in lovely unmolested condition. Being quite rare to find in any condition i struggle to replace such lovely examples with the age of the 159 now but always try my hardest to keep my stock to my high standards. Great to here you have been trouble free and are enjoying your new Alfa. Great to meet you , a friendly down to earth gentleman, thanks for you business.Happy Alfa ,All the best ,Matthew.

By Jonathan W on 16 November 2018 | Verified purchase

I bought a Toyota Celica from Matthew in October. Top quality car in great condition...same as the service from Matthew. Not the cheapest Celica on the market but Matthew seems to deal only in car from the better end, if you know what I mean. I wanted the best Celica I could find and I'm glad I paid a little extra for the one from Matthew. I got a chance to give the car a proper test drive before buying which you don't get with most dealers. I've done 2,000 in the car in 6 weeks with no issues at all: the car is spot on. The RAC did have a slight admin problem with the 6 months warranty cover (RAC's problem, not Matthews) but Matthew help sort that out in a matter of minutes. In my book, the quality of an independent dealer shows up in the after sales help they give: top marks Matthew. Would I buy again from Matthew and True Alfa? Yes. Will I be ringing Matthew when I want an Alfa next year? of course I will. Cheers Matthew and all the best.

Reply from True Alfa Italian Sports & Prestige Specialist on 15/12/18

Hi Jonathan, Thanks for the great review and 5 stars its much appreciated. It took us a while but we got there in the end and you ended up with a great limited edition example of the iconic Toyota Celica that was in fantastic condition with a proper service history, which was just what you were looking for. A pleasure to meet both you and your farther at first point of sale , i am pleased you are happy with your purchase and my service as a motor trader. If your do think of swapping into an Alfa next year i would be happy to trade the Celica back in . All the best and thanks for your business , Matthew

By Graham S on 08 November 2018 | Verified purchase

Matthew at True Alfa has been great to deal with in my purchase of a Panda 4x4 - he was very fair when dealing with a part exchange and when the MOT gave advisories for new brake pads on the new car he made sure these were replaced first before I took the car. He also provided extra peace of mind with a 6 month RAC warranty and 12 month breakdown cover as standard. He has been a pleasure to deal with in aftersales as well as when I have had a small issue with the start stop system he advised he would arrange for a specialist fiat garage to fix. I would recommend buying a car from True Alfa to anyone in the future.

Reply from True Alfa Italian Sports & Prestige Specialist on 01/04/21

Hi Graham, thanks for the 5 star review always appreciated. Great to meet you and glad you are happy with the 4x4 Panda. All the best Matthew True Alfa

By Ben C on 16 October 2018 | Verified purchase

Having found my car through the AutoTrader app, I made contact with Matthew and everything was easy from that point onwards. The vehicle was precisely as listed, a real beauty. I was pointed in the direction of a local specialist for aftercare, and appreciated the set of mats and the fact that the guy I shook hands with was someone who really knows the vehicle. Overall, a great experience.

Reply from True Alfa Italian Sports & Prestige Specialist on 15/12/18

Hi Ben, Thanks for your hon est review and 5 stars. Great to help you into your first 159 which was a lovely example with great history and in overall fantastic condition. You had certainly done your homework and you were definitely a True Alfa man who was looking to enjoy the rare but fantastic Alfa breed. I hope your house hunting went as well as the Alfa hunting ;). I try at every level to be passionate,honest and helpful which i am glad came across to yourself. All the best and Happy Alfa. Matthew

By Richard L on 16 October 2018 | Verified purchase

The car was as it stated. The owner of the car sales knew his cars. A great experience. The place was a bit difficult to find but we met up eventually. And I bought the car.

Reply from True Alfa Italian Sports & Prestige Specialist on 15/12/18

Hi Richard, Thanks for your 5 star review ,great to meet you and glad you where happy with your purchase a lovely MX-5 i had traded in which was a lovely example. All the Best for the future. Matthew

By Mark B on 05 September 2018 | Verified purchase

I cannot recommend Matthew of True Alfa enough. It was an absolute pleasure to deal with him. He is the most helpful, honest and down to earth motor trader I have met. I have bought many cars in the past, some being prestige and never have I had such a first class experience. In my opinion he went above and beyond to ensure the car was as perfect as he could make it. I am absolutely delighted with the car and I would not hesitate to recommend Matthew or buy from him again. I cannot speak highly enough of him. Thank you Matthew.

Reply from True Alfa Italian Sports & Prestige Specialist on 15/12/18

Hi Mark, First of all even though you didn't buy an Alfa from myself its was a pleasure to meet such a charismatic,genuine and friendly gentleman with a lovely wife. Thanks for the great 5 star review and really glad you were impressed and happy with my service which i always give 100% too at any level and vehicle. The Jaguar you purchased was a lovely example with a few minor niggles due to age but were all rectified for collection even though its did cost me a pound or two but all worth it for a happy customer who was ultimately a Jaguar Gent. If you ever fancy an Alfa to go with your Ferrari you know were i am. All the best to you and your wife. Thanks for your business, Matthew

By Richard P on 29 July 2018 | Verified purchase

I had been thinking about an Alfa as my next car for some time and as I need an estate, a 159 Sportswagon for sale at True Alfa caught my attention. Matthew is a true car-man (we shared stories of our classic cars), very knowledgeable and I was impressed with his attention to detail, including turning up with a new set of car mats when I arrived to pick up the car. The fresh service , Mot and warranty on purchase give you peace of mind, and the newly refurbished alloy wheels certainly make the car stand out. Matthew generously gave me a trade-in on my well-used old car. The 80 mile drive home certainly found a smile on my face and I look forward to many happy Alfa miles! Richard

Reply from True Alfa Italian Sports & Prestige Specialist on 15/12/18

Hi Richard, Thanks for you 5 star review and fantastic feed back. It was very nice to meet you and i was happy to prepare the Alfa sportwagon for you to my usual high standard with refurbishing the alloys which as you stated does make a big impact and just finishes the look off. Even though my love for the Italian shines through we both had a place in our hearts for some retro classic Fords of which your 2.8 Capri looked and sounded a really good example. If you need any help or information in the future please let me know. Great to deal with yourself and all the best. Happy Alfa, Matthew

By Jonathan G on 22 July 2018 | Verified purchase

I was looking for a quality used Alfa from a specialist dealer within reasonable distance from home. I came across "The Alfa Man" at True Alfa. You can't fake that amount of enthusiasm! I've only had the Brera a few days but so far it all seems fine. I hope there are no serious issues but I'm fairly sure they would be happy to sort them out if there was. The 12 month no advisory MOT is great and the RAC support reassuring. All in all a good experience.

Reply from True Alfa Italian Sports & Prestige Specialist on 01/04/21

Hi Jonathan, glad I helped you into that gorgeous Brera. Great to meet you and thanks for the honest 5 star review. Really appreciate it. All the best Matthew and Happy Alfa